This Privacy Policy explains how qr789 collects, uses, stores, shares and protects your personal data, and sets out your rights as a data subject.
This Privacy Policy (hereinafter "Policy") is issued by qr789 (hereinafter "qr789", "we", "us" or "our") and applies to all personal data processed in connection with your use of the qr789 website located at https://qr789.cam and all associated gaming and betting services, features and content (collectively, the "Platform").
qr789 is committed to protecting the privacy and security of the personal data entrusted to us. This Policy explains what personal data we collect, the purposes for which we process it, the legal bases on which we rely, how long we retain it, with whom we share it and the rights available to you in respect of your data.
By registering an account on the Platform or continuing to use qr789 services, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described herein, please discontinue use of the Platform and contact support to arrange Account closure.
The following definitions apply throughout this Policy:
When you register, verify your identity or interact with qr789 support, you may provide:
When you access the Platform, we automatically collect certain technical and behavioural data, including:
We may receive personal data about you from third parties including:
qr789 processes your personal data on one or more of the following legal bases, consistent with applicable data protection law in the operator's licensing jurisdiction:
| Legal Basis | Examples of Processing Activities |
|---|---|
| Contractual Necessity | Account creation and management; processing deposits and withdrawals; providing access to games and betting markets; enforcing Terms & Conditions. |
| Legal Obligation | KYC identity verification; AML transaction monitoring; age verification; responding to lawful requests from regulatory bodies or law enforcement. |
| Legitimate Interests | Fraud detection and prevention; platform security; responsible gambling monitoring; improving platform performance; analytics (where pseudonymised or aggregated). |
| Consent | Marketing communications (where consent is obtained); use of non-essential cookies (where applicable consent mechanisms are in place). |
qr789 uses your personal data for the following purposes:
qr789 does not sell, rent or trade your personal data to third parties for their own commercial purposes. We may share your data with the following categories of recipient only to the extent necessary for the stated purpose:
Cookies are small text files placed on your device when you visit a website. qr789 uses cookies and similar tracking technologies (including local storage, session storage and pixel tags) to operate the Platform, maintain session state, prevent fraud and analyse usage patterns.
| Cookie Type | Purpose | Required? |
|---|---|---|
| Essential | Login session management, CSRF protection, load balancing, fraud signals. | Yes — cannot be disabled without breaking Platform functionality. |
| Functional | Remembering language preferences, cashier display currency, responsible gambling tool settings. | Optional — disabling may affect user experience. |
| Analytics | Aggregated usage data to understand page performance, session flows and feature adoption. Data is pseudonymised where possible. | Optional — subject to consent where required by applicable law. |
| Marketing | Tracking responses to promotions and bonus offers where consent has been obtained. | Optional — requires explicit consent. |
You may manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent the Platform from functioning correctly. Analytics and marketing cookies may be opted out of through your Account settings where such options are provided.
qr789 operates as an international platform. Your personal data may be stored and processed in countries outside your country of residence, including countries where data protection laws may differ from those in your jurisdiction.
Where personal data is transferred outside the jurisdiction of the applicable licensing authority, qr789 implements appropriate safeguards — which may include standard contractual clauses, data processing agreements or other mechanisms recognised as providing adequate protection under applicable data protection frameworks — to ensure your personal data receives a consistent and appropriate level of protection.
qr789 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory or licensing obligations. The following indicative retention periods apply:
| Data Category | Indicative Retention Period |
|---|---|
| Account registration and identity (KYC) data | Duration of Account plus a minimum of 5 years following Account closure (or longer if required by applicable AML or licensing obligations). |
| Transaction and financial records | Minimum of 5 years from the date of the transaction, in accordance with standard AML record-keeping requirements. |
| Betting and gaming activity logs | Duration of Account plus 3–5 years following Account closure, depending on applicable regulatory requirements. |
| Support correspondence | 3 years from the date of correspondence, unless subject to ongoing dispute or regulatory inquiry. |
| Marketing consent records | Until consent is withdrawn, plus a reasonable period for evidence retention. |
On expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to you.
Depending on the applicable data protection law in the operator's licensing jurisdiction, you may have the following rights in respect of your personal data. qr789 applies these rights consistently to all users regardless of location:
To exercise any of the above rights, please contact support via Live Chat or by email at [email protected]. We will respond to all verifiable requests within thirty (30) days. Complex or multiple requests may take up to a further sixty (60) days, with notification of extension provided within the initial thirty-day period.
qr789 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include:
No data transmission over the internet or electronic storage method is 100% secure. While we apply commercially reasonable security standards, we cannot guarantee the absolute security of your data. You are responsible for maintaining the confidentiality of your Account credentials and for notifying us promptly of any suspected unauthorised access.
The Platform is strictly intended for adults aged 18 years or older — or the higher minimum age required by the applicable operator licence jurisdiction. qr789 does not knowingly collect personal data from persons below the minimum age. Where we discover that personal data has been submitted by a minor, we will take immediate steps to delete such data and close the relevant Account.
Age verification is conducted as part of the mandatory KYC process. If you have reason to believe that a minor has created an Account or submitted personal data to qr789, please notify us immediately at [email protected].
The Platform may interact with or reference third-party services — including payment processors and game software providers — whose own privacy policies apply to their data processing activities. qr789 is not responsible for the privacy practices of third-party service providers beyond the data processing agreements in place with them.
Where the Platform references payment methods familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah — these are referenced for informational context regarding payment processing flows. Each provider's own privacy policy and terms govern how they handle data in connection with transactions you initiate through their platforms. qr789 does not represent that any of these providers endorse or support gambling activity.
qr789 reserves the right to amend this Privacy Policy at any time. Where material changes are made, we will notify registered users by email or prominent Platform notice prior to the changes taking effect. The "Last Reviewed" date at the top of this page will be updated to reflect the date of the most recent revision.
Your continued use of the Platform following notification of an amended Policy constitutes your acknowledgement of the changes. If you do not accept the amended Policy, you should cease using the Platform and contact support to arrange Account closure in accordance with the Terms & Conditions.
If you have any questions, concerns or requests regarding this Privacy Policy or the processing of your personal data, please contact us through the following channels:
We aim to acknowledge all data-related requests within five (5) business days and to provide a substantive response within thirty (30) days. Where a request is complex or where multiple requests are received simultaneously, we may extend this period by a further sixty (60) days and will advise you accordingly.
Where you believe that qr789 has failed to handle your personal data in accordance with this Policy or applicable law, you have the right to lodge a complaint with the supervisory authority in the operator's licensing jurisdiction. Full details of the relevant supervisory authority are available on request from the support team.
A plain-language summary of what qr789 commits to when it comes to your personal data.
qr789 does not sell, rent or trade your personal data to data brokers or third-party advertisers. Your information is used solely to operate your account, meet compliance obligations and improve the Platform.
You can access, correct, download or request deletion of your personal data at any time by contacting support. Marketing opt-outs are honoured immediately. Data requests are responded to within 30 days.
SSL/TLS protects data in transit. Sensitive data is encrypted at rest. Role-based access controls mean only authorised staff process your information — and only when necessary.
We keep your data only as long as required — by contract, by law or by our licensing obligations. Once the applicable retention period expires, data is securely deleted or anonymised.
We distinguish between essential, functional, analytics and marketing cookies. Non-essential cookies are optional. You can manage cookie preferences through your browser or Account settings where applicable.
Have a question about your data? Our support team is available via Live Chat around the clock. Formal data subject requests can also be submitted by email and will receive a written response within 30 days.
Our support team is available 24/7. If you want to access, correct or delete your data — or simply understand how we use it — we're here to help. You can also review our Terms & Conditions for the full picture.